Refund / Cancellation Policy

This Refund and Cancellation Policy applies to all purchases made on Showmee Store, operated by Showmee Entertainment.

1. Nature of Products

Showmee Store sells digital products including website themes, templates, software, source code, educational projects, and downloadable resources.

Since all products are digital and delivered instantly after payment confirmation, refunds are limited.

2. Refund Eligibility

Refunds may be considered only under the following conditions:

  • The purchased product file is corrupted or inaccessible.
  • The wrong product was delivered.
  • The product is materially different from the product description.
  • Duplicate payment due to technical issues.

3. Non-Refundable Cases

Refunds will not be provided in the following cases:

  • Change of mind after purchase.
  • Lack of technical knowledge to use the product.
  • Compatibility issues not clearly stated in the product description.
  • Failure to read product details before purchase.
  • Downloaded or accessed products already delivered successfully.

4. Cancellation Policy

Orders cannot be cancelled once payment has been completed and the digital product has been delivered or made available for download.

5. Refund Request Process

To request a refund, users must contact us within 3 days of purchase by emailing:

support@showmeeapp.in

Refund requests must include:

  • Order ID
  • Registered Email Address
  • Reason for refund request
  • Proof of issue (if applicable)

6. Refund Processing

Approved refunds will be processed within 7–10 business days to the original payment method.

7. Chargebacks

Initiating unauthorized chargebacks without contacting support may result in suspension of account access and legal action if misuse is detected.

8. Contact Information

Business Name: SHOWMEE ENTERTAINMENT